Thank you for choosing The Content Fountain for your content, copywriting and online business needs. I take pride in providing high-quality services that meet your expectations.

Please note that all my services are virtual products (services) and are non-tangible. Once a service has been provided and delivered, it cannot be returned or refunded. Therefore, refunds are not available for any completed services or products.

However, in the unlikely event that you are not satisfied with the service or product delivered, please reach out to me within 24 hours of delivery to discuss your concerns. I will make every effort to address your concerns and provide a solution that meets your satisfaction.

Please note that I reserve the right to deny any refund request that is not within the terms of this policy.

Effective Date: 1 January 2023

At The Content Fountain, I am committed to providing my customers with exceptional services and digital products. I understand that circumstances may arise where you may need to request a refund. This policy outlines the guidelines for refunds for my services and digital products.

1. Service Refunds:
   • My Services: I take pride in delivering high-quality services tailored to your specific needs. If you are not satisfied with the service you received, please contact me within 24 Hours of the service delivery. I will review your concerns and, if appropriate, provide a refund or credit toward future services.
2. Digital Product Refunds:
   • Own Courses: If you purchased one of my own online courses and find that it does not meet your expectations, please contact me within 7 days of purchase. I will review your request and, if appropriate, issue a refund.
   • Affiliate Courses: For courses offered through affiliate partnerships, please refer to the respective affiliate’s refund policy. I will provide you with the necessary contact information for the affiliate, and any refund requests must be made directly to them.
   • Software: My affiliate software products are subject to the refund policy of the respective software provider. I will provide you with the necessary contact information for the software provider, and any refund requests must be made directly to them.
   • Books, Templates, and Guides: Due to the nature of these digital products, all sales of books, templates, and guides are final. I cannot offer refunds for these items.
3. Refund Request Process:
   • To initiate a refund request, please contact me at corna@contentfountain.au. Provide your order details, including the service name, order number, and reason for the refund request. I will review your request and guide you through the refund process.
4. Non-Refundable Items:
   • Certain digital products or services may be non-refundable, including but not limited to:
     • Services that have been rendered or completed
     • Digital products specified as non-refundable at the time of purchase
5. Processing Refunds:
   • Once your refund request is approved, I will process the refund using the original method of payment. Please note that it may take several business days for the refund to reflect in your account, depending on your financial institution.
6. Contact:
   • If you have any questions or concerns regarding my refund and returns policy, please reach out to corna@corna@contentfountain.au. I am here to assist you and ensure your satisfaction with my services and digital products.